![]() ![]() On the Top menu of Outlook, Click on Help > Check for Updates. Most of the times, Microsoft Office folks release updates that can handle this problem and other Outlook issues.īefore you attempt at troubleshooting this issue, you may first want to update the latest Outlook install on your Mac running Catalina. When Outlook is trying to preview folders with encrypted emails, this issue pops up and causes your Outlook to freeze and not respond.
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